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Thursday, March 1, 2012

Forced entry

So you're out there in RL minding your own business and during one of those dead office hours you decide to google your SL partner's name just for the fun of it and you stumble with a profile which includes a picture of him and his ex cuddling.

Far for being disturbed I am rather amused (knowing him this was created ages ago and he probably forgot it was there), so I text him the link and he denies any recollection of having even created the profile in the first place.

As soon as I get home, we get to trying to gather information by all means necessary on how his information ended up in there to begin with, he fills in a "contact us" form on the page to get an auto-reply which gives us a landmark, so we proceed to visit the SIM we were sent to, hoping someone who works there will be able to unravel this mystery.

What did we find? a big pile of nothing. No contact boards, no info booths, nothing; we did see a wide range of products being offered, but as far as in-world assistance? apparently that's something they cleared were lacking or not considering when they got organised. I decided to do the expert thing, right click and choose edit to find the person behind all of this, which led me to Jan Maroon, the creator and programmer behind what we learned was "BLetaverse". We proceed to look him up and send him a notecard explaining the problem, to be faced with an email reply from Betsy Sapphire, who explained that by following a link, logging in and choosing to remove the profile would suffice.

These people seem not to be aware that there is no log in info to begin with, as the person involved has no clue how his info ended up in there, they did claim it had been caused by the use of any of their products, which he hasn't. At the time this article is posted and after two failed attempts to contact anyone from the company, who have flagrantly violated not only the internet Privacy Act but a few of SL TOS, the user involved has received no reply.

https://www.facebook.com/spikecls

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1 Comments:

At March 2, 2012 at 10:19 AM , Blogger Spike Clémenceau-Silent said...

As of 10.10 AM SLT and after a fewe failed attemps via email to have the profile removed, Jan Maroon contacted the user Onyx Baily in person and agreed to have him removed without the need of him ever logging on the site. The team has promised that technical issues such as this one which violate TOS are being fixed so it won't hap`pen in the future

 

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